Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
It takes round 7 to 21 days to arrive.
You can follow simple instruction to create account.
You can inform us as soon as possible.
We will provide tracking number to check the delivery status.
No. We don’t keep customer bank or card information.
Except North Pole and South Pole.
Yes. They are in one packet.
If you need to swap an item
Returns and Exchanges
You can return as you don’t like the item.
You can return if the item is wrong or defective.
You can return the item and get refund or exchange.
We will provide return shipping label.
You can contact us by email or whatsapp.
You should contact us as soon as possible.
Before the order is shipped, you can cancel the order.
We don’t offer pre-order.